Refund policy

We only accept returns for damaged or faulty products.

PLEASE NOTE: Images on screen and images printed can have slight variances in colour. This does not qualify for damaged or faulty. 

  • Returns are only accepted if there is a defect in the product.
  • Defects must be declared within 24 hours after the order has been delivered.
  • Photographic evidence must be submitted with your return request. 
  • Returns are not accepted for change of mind.
  • A replacement print will be sent out. 
  • Sorry, not refunds!

    To start a return, you can contact us at hello@hervantage.store